Candle Care

Always trim the wick and check for debris.

Before you light a candle, always trim the wick to ¼ inch and remove any debris left in the wax pool such as wick trimmings or matches. Any debris will add more fuel to the candle than it’s designed to handle. Too much fuel can cause the flame to unexpectedly flare up or even start a small fire near the candle flame. Wicks that are left long or crooked can cause uneven burning, dripping, flaring and sooting. Trimming wicks will help prolong the life of your candle. Your candles will burn up to 25% longer if you trim the wick every couple of hours.

Preventing memory rings.

As with all candles, the first burn is the most important. To begin, candles should burn one hour for every 1 inch in diameter of the actual candle size. If the wax is not allowed to liquefy or to melt from edge to edge of the jar or tumbler, it will create a “memory ring,” especially if this is the first time the candle is lit. Once a candle has this “memory ring,” it will continue to tunnel and to burn that way for the life of the candle.

Candles should not be burned for more than four hours at a time.

It is recommended that after burning for four hours, candles be extinguished, allowed to cool for two hours, and trimmed before relighting.

Basic Pillar Candle Care.

Pillar candles are designed to hold the wax within the candle, and as it burns down into the center, results in a lovely glow. Before lighting, remove any labels. When you first light your pillar candle, let the pool of wax reach within ¼” of the outside edge, then extinguish. This may take up to 3 hours. This will set the candle’s “memory” for all future burns. Continuous short burning times will cause the candle to tunnel, resulting in a drowned wick and wasted wax. Before lighting always trim the wick to ¼". If dripping or smoking occurs, extinguish the candle, allow the wax to harden and trim the wick. Always place pillar candles on a heat-resistant surface, never directly on furniture or counter tops. When your pillar reaches the end of its life and there is still wax can use this wax in a wax warmer, that way nothing goes to waste!

Keep the flame away from moving air.

When burning a candle, avoid proximity to fans, air conditioners, open windows, or crowded areas with people walking back and forth. Moving air can disturb the flame, resulting in those pesky black marks on the glass.

Follow the half inch rule.

Discontinue use of a candle when ½” of wax remains at the bottom of the jar. This will prevent possible heat damage to the counter/surface or container itself. The glass can get hot on the bottom as the flame nears the base of the jar and most of the wax has been consumed. By following this instruction, the glass will not get too hot.


Always burn candles well away from drafts, other heat sources, and anything flammable. Make sure burning candles are out of reach of children and pets. Never leave a burning candle unattended.


The candle wax and fragrance oils we use in our candles are sensitive to both temperature and light, so please be careful when storing candles for an extended period of time. If you store your candle, be sure it is in a cool, dry place away from direct sunlight or intense light. Keeping it in a dark place like a cupboard or box will protect it from fading and discoloration.

Since our candles can be sensitive to extreme cold and heat, it’s best to store them between 50ºF and 85ºF. And be sure not to leave our candles in your car for an extended period of time (particularly on hot days) as they may melt or discolor. Extreme cold causes cracking and separation, so it’s best to follow our temperature guidelines. After long exposure to the cold, you should allow the candle to return to room temperature for a minimum of 2 hours before burning it to minimize potential damage.

Soy Wax Melt Tips:

To use these wax melts, simply place 1/2 to the entire shot or 1-2 cubes in your tea light burner or electric wax burner. The wax can be reheated and cooled several times until the desired fragrance is no longer met. Never add cubes to wax that has already been heated several times, always take out the old wax first before putting a new cube in your warmer. To remove the old wax, place the wax tray (if there is one) into the freezer for 5-10 minutes; the old wax should come out easily. Or you can use a cotton ball to soak up the wax after it’s melted and clean out the tray before adding a new one.